Last updated: 01 March 2025

This Privacy Policy explains how Imperium (L) Limited (“we”, “our”, “us”) collects, uses, and protects personal information when you visit imperiuml.com (the “Website”) or contact us through our enquiry forms.

By using this Website, you agree to the terms of this Privacy Policy.

 

1. Who we are

Imperium (L) Limited
2nd Floor Nucleus House, 2 Lower Mortlake Road, Richmond, United Kingdom, TW9 2JA
Email: enquiries@imperiuml.com

We are the data controller responsible for the information collected through this Website.

 

2. Information we collect

When you contact us via our enquiry forms, we may collect the following information:

• Full name
• Phone number or email address (at least one is required to respond)
• Company name
• Company role
• Type of company
• Any other details you choose to include in your message

We do not collect payment information, account details, or subscription data.

 

3. How we use your information

We use the information you provide solely to:

• Respond to your enquiries and communicate regarding your request
• Maintain internal records in compliance with applicable data‑protection laws
• Analyse aggregated, non‑identifiable data to improve our Website and services

We do not use your data for marketing purposes or share it for advertising.

 

4. Analytics and cookies

We use Google Analytics to understand how visitors use our website.
Cookies are also used to support essential website functionality and improvement.

Cookie consent is managed through our cookie banner powered by CookieYes, which allows you to control or withdraw your consent at any time.

You can learn more about managing cookies in your browser’s help documentation.

 

5. Legal basis for processing

We process your personal data under the following legal bases:

• Legitimate interest: to respond to enquiries and maintain business communication
• Consent: when you voluntarily provide your information via the contact form

 

6. Data storage and retention

Your enquiry information is stored within our WordPress system in accordance with the UK GDPR.
We retain enquiry data only as long as necessary to respond and maintain our business records, after which it is deleted or securely anonymised.

 

7. Data sharing

We do not sell, rent, or exchange your personal data with any third parties.
We may share limited data with service providers strictly as necessary for operating and maintaining our Website (for example, analytics tools), all of which comply with the UK GDPR.

 

8. Your rights

Under the UK GDPR and EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (the “right to be forgotten”)
• Withdraw consent where processing is based on consent
• Object to processing carried out under legitimate interest

To exercise any of these rights, please contact us at enquiries@imperiuml.com.

We will respond to all legitimate requests in accordance with applicable laws.

 

9. Data security

We take reasonable precautions to keep your information secure and prevent unauthorised access, loss, or misuse of your personal data submitted through this Website.

 

10. International data transfers

Our Website and data storage systems are managed within the United Kingdom.
Where data may be processed through third‑party services (such as analytics) outside the UK or EEA, we ensure appropriate safeguards are in place consistent with the UK GDPR.

 

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review the policy periodically to stay informed.

 

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Imperium (L) Limited
📧 enquiries@imperiuml.com