FAQs & Help Centre

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Prism

What is Prism?

 Imperium(L) Prism is a secure automation platform that improves accuracy, control, and scalability across financial and operational environments. It automates key processes such as reconciliation, reporting, and compliance using intelligent workflows, helping organisations operate faster, reduce risk, and maintain full transparency .

Prism is used by organisations that handle large volumes of financial or operational data and depend on accuracy and auditability. It is suitable for industries such as finance, travel, logistics, healthcare, charities and professional services – anywhere intelligent automation can improve trust and efficiency whilst reducing manual workload

 Prism goes beyond standard workflow automation by unifying detailed data, strong governance, and AI-driven intelligence within a single secure environment. Its flexible architecture adapts to existing systems and processes, rather than forcing organisations into rigid templates.

Security is embedded into the core of all Imperium(L) solutions. Prism includes role based access controls (RBAC), multifactor authentication (MFA), endtoend encryption, and comprehensive audit trails – ensuring your data stays private, compliant. and regulator ready at all times.  

Prism connects seamlessly with your current financial tools, ERPs, banking feeds, and data sources through secure APIs – no complex integration required.  

Most customers can connect and begin reconciling within days, not weeks. The platform’s modular setup allows stepbystep onboarding that scales at your pace. 

By automatically comparing data sets, identifying anomalies, and validating transactions in real timePrism eliminates the human errors common in manual reconciliation processes. 

Prism is designed for multi-entity, multi-currency environments, enabling easy management of complex operational structures and consolidated reporting.

You can pull real time dashboards showing exposure, exceptions, and trends – giving your team actionable data for faster, more confident decisions.

Yes – Prism can be configured to suit your organisation, so you define the rules, workflows, and data hierarchies to match your operational and regulatory needs. 
 

Yes – every action on Imperium(L)Prism is logged and reportable, helping you meet audit, compliance, and governance standards with full traceability. 

Our inhouse development and support team provide continuous updates, feature improvements, and expert assistance to ensure Prism evolves with your business.

Our services are tailored to each client’s needs, allowing us to align pricing with your specific requirements, scale, and business goal. 

Setup costs vary based on your requirements. Any applicable fees will be clearly outlined upfront once your requirements are confirmed. 

We offer a live demo to walk you through the platform and answer questions. We do not offer a free trial, but the demo is tailored to your use case.

Yes – you will have a primary account manager for ongoing support and escalation, and our support team is also available for day-to-day issues.

Prism is available via a web-based platform.

Prism offers role-based access, ensuring staff have appropriate access levels based on their responsibilities.

AI Knowledge Hub

What is AI Knowledge Hub?

AI Knowledge Hub centralises critical knowledge so teams can reuse proven approaches, apply consistent standards, and learn from past work.

Fragmented knowledge drives duplication, inconsistency, and risk; AI Knowledge Hub improves visibility, enables reuse, and supports more consistent, faster ways of working. 

AI Knowledge Hub is designed for teams across your organisation, including business users, developers, data scientists, risk and compliance teams, and leadership.

AI Knowledge Hub can be used for any content that your employees need fast, accurate answers from. Use cases typically include:

  • Models, tools, and shared resources
  • Standards, policies, and templates
  • Governance guidance and approvals
  • Lessons learned and best practices 

By making your existing company information easy to find and reuse, teams can avoid solving the same problems multiple times and build on proven approaches. 

AI Knowledge Hub helps by putting your business’s approved rules and guidance into everyday work, helping teams find solutions to their problems that are safe and follow the rules from the start. 

The AI Knowledge Hub collects and shares expert knowledge so teams can use it easily across projects, letting experienced team members focus on more strategic, high-value work instead of repeating the same guidance. 

Content is kept accurate and up to date through assigned responsibility, regular reviews, and input from users. 

Yes. Teams can share use cases, insights, and lessons learned, subject to review and approval, helping build collective organisational knowledge. 

By capturing and sharing institutional knowledge, AI Knowledge Hub ensures critical expertise is retained and accessible, even when individuals move on. 

AI Knowledge Hub enables a steady flow of innovation by systematically sharing new models, internal insights, and practical learnings, allowing innovation to scale across the organisation. 

AI Document Intelligence

What is AI Document Intelligence?

AI Document Intelligence uses artificial intelligence to automatically extract, analyse, and organise information from documents. Unlike basic OCR, it understands context, identifies key entities, classifies content, and provides actionable insights.

AI Document Intelligence works with a wide range of documents, including: 

  • Invoices, receipts, and purchase orders 
  • Contracts, agreements, and legal documents 
  • Forms, applications, and surveys 
  • Reports, research papers, and manuals 
  • Emails and unstructured text files 
  1. Data Extraction – Identifies key fields and text using AI and machine learning. 
  2. Data Understanding – Contextualises the information, recognising entities, dates, and relationships. 
  3. Automation & Insights – Classifies documents, triggers workflows, or integrates with other systems for actionable insights. 
     
  • Time Savings: Automates tedious manual data entry. 
  • Accuracy: Reduces errors caused by human oversight. 
  • Scalability: Handles large volumes of documents effortlessly. 
  • Actionable Insights: Extracted data can feed analytics, reporting, or decisions. 
  • Compliance & Security: Tracks and organizes sensitive information according to regulations. 

Yes. Data from handwriting, scanned images, and PDFs can be captured. Accuracy depends on how clear the document is. 
 

OCR converts images into text, while AI Document Intelligence understands the contentextracting meaning, classifying documents, and spotting patterns or anomalies. 
 

Absolutely. AI Document Intelligence can connect with ERP, CRM, document management, and workflow systems. 
 

Depending on your document volume and complexity, results can be immediate. Training AI for industry-specific documents or unique formats may take days or weeks, but the system continues to improve as it processes more data.